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Shipping & Returns

Shipping Policy

Express shipping available. Next Day, 2 Day or 3 Day

Military - APO/FPO addresses are welcome

Estimated (Ground) Shipping cost for all Continental U.S. orders

Order Amount

Shipping Cost

under $20.00

$2.95 to $6.95

$20.01-$98.99

$6.95 to $14.95

over $99.00

Free Shipping

Additional shipping charge to Alaska, Canada, Hawaii, Puerto Rico, Mexico & Military APO/FPO addresses.


Return Policy

Please call 1-800-748-6535 (M-F) 8:00am - 5:00pm pacific for a return authorization.

Return any item for any reason within 30 days from date shipped. We will gladly exchange it or give you a full refund (less shipping) whichever you prefer. We are not responsible for return shipping or charges.

Defective items may be returned for replacement only within 30 days. After 30 days, the defective item can be repaired or replaced by the manufacturers of the item within the warranty period of the product.

Returns must have copy of sales receipt, all packaging, parts, accessories, warranty cards, instructions, etc.. The merchandise and packaging must be in new condition without any tape added to the original merchandise container. Returns must be packed inside a shipping box. If these guidelines are not met merchandise may be refused, shipped back to the customer or a restocking fee.


Canada Shipping & Return Policy

Please note that "Free Shipping" only applies to US residents living in the lower 48 States. All Canadian customer orders are shipped USPS International First Class Mail, USPS Priority International Mail or EMS Global Express Mail.

Defective items may be returned for replacement only within 30 days. Customer is responsible for shipping charges. After 30 days, the defective item can be repaired or replaced by the manufacturers of the item within the warranty period of the product.

Shipping charges are non-refundable.

Shipping costs DO NOT INCLUDE DUTIES AND CUSTOMS FEES, these are the customer’s responsibility.


International Shipping & Return Policy

International Shipping Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the "Outside The U.S.?" button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

Defective items may be returned for replacement only within 30 days. Customer is responsible for shipping charges. After 30 days, the defective item can be repaired or replaced by the manufacturers of the item within the warranty period of the product.

Shipping charges are non-refundable.